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Terms of service
Last updated: 12 November 2026
1. About these terms
Bargain Catcher is a trading name of FULLFOREST LTD, 82 A James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom. Email: sales@bargaincatcher.co.uk. In these terms, "we", "us" and "our" mean FULLFOREST LTD, which runs the online store at bargaincatcher.co.uk under the Bargain Catcher name. These terms apply when you use the website and when you place an order with us as a consumer in the United Kingdom. Our Shipping policy, Refund policy and Privacy policy form part of them. Nothing in these terms affects your statutory rights. You can contact us at sales@bargaincatcher.co.uk.
2. Who can order
You must be at least 18 years old to place an order. We deliver to addresses in England, Scotland, Wales and Northern Ireland. Some products may carry an age restriction; where one applies, it is shown with the product.
3. Using the website
Please use the website lawfully. Do not interfere with how it works, try to access accounts or data that are not yours, or copy our content for commercial use without permission.
4. Product information
We describe products using the measurements, materials and specifications supplied by their manufacturers, and we aim to keep descriptions accurate. Photographs are a guide, and colours can look slightly different from one screen to another. Before you order, please check sizes, compatibility and any age guidance, and ask us if something is unclear.
5. Prices and payment
Prices are shown in pounds sterling (£, GBP). The price you see is the price you pay: any applicable taxes are already included and nothing is added at checkout. Delivery is free, so there are no surprise fees at checkout. Payment is taken at checkout by our payment providers, and we do not see or store your full card number. If an item has been listed at a price that is obviously wrong, we will contact you before dispatch, and you can choose to pay the correct price or cancel for a full refund. Our How we price page explains how we present prices and offers.
6. How the contract is formed
After you place an order we email you an acknowledgement. This confirms that we have received your order; it is not yet our acceptance. The contract between us is formed when we email you to say that your order has been dispatched. Occasionally we may be unable to accept an order, for example if an item is unavailable or a payment cannot be verified. If so, we will tell you and refund anything you have paid.
7. Delivery
Delivery is free on every order to UK addresses, with no minimum spend. Orders are prepared within 1–3 working days and, once dispatched, reach most UK addresses in 3–7 working days. Details are in our Shipping policy. The goods are our responsibility until they are delivered to the address you gave us, or to a person you have asked to receive them.
8. Cancelling and returning
Under the Consumer Contracts Regulations 2013 you can cancel most orders of goods within 14 days of delivery without giving a reason; the exceptions allowed by those regulations include personalised goods and sealed hygiene goods that have been unsealed. In addition, returns are free within 30 days of delivery for items that are unused and in their original packaging. Our Refund policy explains both.
9. If something is wrong with your order
The Consumer Rights Act 2015 says goods must be of satisfactory quality, fit for purpose and as described. Damaged, faulty or incorrect items are always covered: email us your order number and a photo and we will put it right.
10. Discount codes
Discount codes such as WELCOME10 are subject to the conditions shown with them. WELCOME10 gives 10% off, can be used once per customer and cannot be combined with other codes. Automatic offers applied at checkout cannot be combined with a discount code. Codes have no cash value.
11. Using products safely
Please read and follow the manufacturer's instructions, warnings and age guidance for every product. Our Smart Shopping Guides are general information; they are not legal, financial or professional advice.
12. Our responsibility to you
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or of our failing to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your legal rights in relation to the goods. We supply goods for domestic and private use only, so we are not liable for business losses such as loss of profit.
13. Content and trade marks
The text, design and images on this website belong to us or our licensors. Product names, brands and logos belong to their respective owners, and showing them here does not imply endorsement.
14. Personal data
Our Privacy policy explains how we handle your personal data under the UK GDPR and the Data Protection Act 2018.
15. Complaints
If something has not gone as it should, please email sales@bargaincatcher.co.uk first so that we can put it right. We answer emails within 1 working day, Monday to Friday.
16. Governing law
These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales; if you live in Scotland or Northern Ireland, you can also bring proceedings in the courts of the country where you live.
17. Changes to these terms
We may update these terms from time to time. The version shown on this page when you place your order applies to that order.
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