Free UK delivery on every order•Free 30-day returns•10% off with code WELCOME10
Customer care
Questions about an order, delivery, a return or a product? Send us a message and a real person will reply by email.
Add your order number if you have one, it helps us find your order faster.
Email us at sales@bargaincatcher.co.uk about an order, a product, a return or anything else. We answer emails within 1 working day, Monday to Friday. Support is by email only, so there is a written record of every request.
If your question is about an order, please include your order number. For a damaged or faulty item, a photo helps us put things right quickly. Quick answers: Delivery · Returns & refunds · Track your order · FAQ.
On every order, with no minimum spend. Once dispatched, orders reach most UK addresses in 3–7 working days.
Delivery details →Return unused items in their original packaging within 30 days of delivery, with a prepaid label.
Returns & refunds →We pay refunds to the payment method you used, within 10 working days of your return reaching us.
How refunds work →A real person replies within 1 working day, Monday to Friday. There is no phone queue to sit in.
Contact us →Sign up for our emails and get 10% off with code WELCOME10 (one use per customer). We only email people who sign up, and every email has an unsubscribe link.
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