Shipping policy

Last updated: 12 November 2026

Free UK delivery on every order

Delivery is free on every order to UK addresses, with no minimum spend. At checkout you will see "Free Standard Delivery" at £0.00, and every parcel is tracked. Delivery is free, so there are no surprise fees at checkout.

How long delivery takes

Stage	Typical time
Preparing your order (picking, checking and packing)	1–3 working days
On its way to most UK addresses	3–7 working days after dispatch
Scottish Highlands and Islands, Northern Ireland	Can take longer

Orders are prepared within 1–3 working days and, once dispatched, reach most UK addresses in 3–7 working days. Deliveries to the Scottish Highlands and Islands and to Northern Ireland can take longer. Working days are Monday to Friday, excluding bank holidays. An order placed at the weekend starts being prepared on the next working day. Carriers are at their busiest in late November and December, and severe weather can slow things down; if we know your order is affected, we will email you.

Where we deliver

We deliver to addresses in England, Scotland, Wales and Northern Ireland. We do not deliver outside the UK, and our checkout does not currently accept addresses in the Isle of Man or the Channel Islands.

Tracking your order

We email you a tracking number as soon as your order is dispatched. If the tracking has not moved for 3 working days, email sales@bargaincatcher.co.uk with your order number and we will take it up with the carrier. Our Track your order page explains the common tracking messages.

If we need more time

If we cannot dispatch your order within 1–3 working days, we will email you with a new dispatch date. You can choose to wait or to cancel, and if you cancel we refund you in full.

Orders that arrive in more than one parcel

Larger orders, or orders with a bulky item, may be sent in separate parcels. Each parcel has its own tracking number, and delivery remains free for all of them.

If nobody is in

Carriers normally leave a card or send a message explaining how to rearrange delivery or collect the parcel. Please check your address and postcode before you pay; we can correct an address until the order has been dispatched. A parcel that comes back to us undelivered is refunded in full.

Damaged, missing or incorrect items

Your order is our responsibility until it is delivered to you. Damaged, faulty or incorrect items are always covered: email us your order number and a photo and we will put it right. If the tracking says "delivered" but you cannot find the parcel, check with neighbours and any safe place first, then email us and we will investigate with the carrier.

What you pay

Prices are shown in pounds sterling (£, GBP). Standard delivery adds nothing to your total, and no one should ask you for payment when a parcel is handed over.

Questions

Email sales@bargaincatcher.co.uk. We answer emails within 1 working day, Monday to Friday. See also our Delivery page and Refund policy.