Help

Delivery

Quick answer: Delivery is free on every order to UK addresses, with no minimum spend. Orders are prepared within 1–3 working days and, once dispatched, reach most UK addresses in 3–7 working days. We email you a tracking number as soon as your order is dispatched.

Delivery at a glance

Question Answer
Cost Free on every order, with no minimum spend ("Free Standard Delivery", £0.00)
Preparing your order 1–3 working days
Delivery after dispatch 3–7 working days to most UK addresses
Where we deliver England, Scotland, Wales and Northern Ireland
Tracking Emailed when your order is dispatched

Deliveries to the Scottish Highlands and Islands and to Northern Ireland can take longer. Working days are Monday to Friday, excluding bank holidays. Carriers are at their busiest in late November and December, so ordering a little earlier then is a good idea; our UK sales calendar shows the dates.

Where we deliver

We deliver to addresses in England, Scotland, Wales and Northern Ireland. We don't deliver outside the UK, and our checkout doesn't currently accept addresses in the Isle of Man or the Channel Islands.

No surprise fees

Prices are shown in pounds sterling (£, GBP). Delivery is free, so there are no surprise fees at checkout. No one should ask you for payment when a parcel is handed over.

More than one parcel

Larger orders or bulky items may arrive in separate parcels, each with its own tracking number. Delivery is free for every parcel.

If nobody is in

Carriers normally leave a card or send a message explaining how to rearrange delivery or collect the parcel. Please check your address and postcode before you pay; we can correct an address until the order has been dispatched.

If something goes wrong

Your order is our responsibility until it is delivered to you. Damaged, faulty or incorrect items are always covered: email us your order number and a photo and we will put it right. If the tracking hasn't moved for 3 working days, email sales@bargaincatcher.co.uk and we will take it up with the carrier.

More detail: Shipping policy · Track your order · Returns & refunds · FAQ

Delivery & returns at a glance

  • Free UK delivery

    On every order, with no minimum spend. Once dispatched, orders reach most UK addresses in 3–7 working days.

    Delivery details
  • Free 30-day returns

    Return unused items in their original packaging within 30 days of delivery, with a prepaid label.

    Returns & refunds
  • Refunds in 10 working days

    We pay refunds to the payment method you used, within 10 working days of your return reaching us.

    How refunds work
  • Real help by email

    A real person replies within 1 working day, Monday to Friday. There is no phone queue to sit in.

    Contact us

Still need help?

Email sales@bargaincatcher.co.uk with your order number if you have one. We reply within 1 working day, Monday to Friday.